How Mamawezwe BSMP collects, uses and protects your personal information.
Mamawezwe BSMP ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the rights you have. We process personal information in line with South Africa's Protection of Personal Information Act (POPIA) and, where applicable, the EU General Data Protection Regulation (GDPR).
We process your information on the basis of your consent, the performance of our contract with you, our legitimate business interests, and our legal obligations.
We do not sell your personal information. We share it only with trusted service providers who help us operate the platform (such as hosting and email delivery), and where required by law. These providers are bound by appropriate confidentiality and data-protection obligations.
We use industry-standard safeguards — including encryption in transit, access controls and audit logging — to protect your information. No method of transmission or storage is completely secure, but we work continuously to protect your data.
We retain personal information for as long as your account is active or as needed to provide the service, comply with our legal obligations, resolve disputes and enforce our agreements.
Subject to applicable law, you have the right to access, correct, delete or object to the processing of your personal information, and to withdraw consent at any time. To exercise these rights, contact us using the details below.
We serve customers across South Africa, the United Kingdom, the United States and Australia. Where information is transferred across borders, we take steps to ensure it remains protected in line with this policy.
We may update this policy from time to time. Material changes will be communicated through the platform or by email, and the "last updated" date above will be revised.
For privacy questions or to exercise your rights, email hello@princesstreatment.co.za.